Privacy Policy

This Privacy Policy describes how Imperial Alterations (“we,” “us,” or “our”) at imperialalterations.com (the “Site”) collects, uses, and protects your personal information when you visit our website, book an appointment, or visit our locations in Hoboken and Jersey City, New Jersey.

What We Do

Imperial Alterations provides professional clothing alterations, tailoring, and custom fitting services. We operate physical locations where customers visit for in-person fittings and alterations. We do not sell products online or process e-commerce transactions through our website.

Information We Collect

When you book an appointment:

  • Name, email address, and phone number
  • Appointment date, time, and service requested
  • Any notes you provide about your alteration needs

This information is collected through Acuity Scheduling, our online appointment booking platform.

When you pay for services:

  • Payment card information (processed securely at our physical location)

All payments are processed in person through Adyen, our payment terminal provider. We do not store your credit card details. Adyen handles all card data securely in compliance with PCI DSS standards. We do not accept online payments through our website.

When you visit our website:

  • Browser type and version, IP address, time zone, and device information
  • Pages you visit, time spent on pages, and how you interact with the Site
  • Referring website or search terms that brought you to our Site

This information is collected automatically through cookies, log files, and tracking pixels by the following services:

  • Google Analytics — to understand how visitors use our Site and improve our content
  • Meta (Facebook) Pixel — to measure the effectiveness of our advertising and show relevant ads
  • TrustIndex — to display verified customer reviews on our Site

When you contact us:

  • Name, email, phone number, and the content of your message

How We Use Your Information

  • To schedule and manage your alteration appointments
  • To communicate with you about your orders, appointments, and services
  • To process payments for completed alteration services
  • To improve our website and understand how visitors use it
  • To show you relevant advertisements on Facebook and Instagram
  • To respond to your questions and provide customer support

Service Providers

We share your information only with the following trusted service providers who help us operate our business:

  • Acuity Scheduling — online appointment booking and management
  • Adyen — in-person payment processing via card terminals
  • WordPress / Kinsta — website hosting
  • Google Analytics — website usage analytics
  • Meta (Facebook/Instagram) — advertising and audience measurement
  • TrustIndex — customer review display widget

We do not sell, rent, or trade your personal information to third parties.

Cookies

Our website uses cookies to improve your browsing experience and to help us understand how visitors use our Site. Cookies are small files stored on your device.

We use the following types of cookies:

  • Essential cookies — required for the website to function properly
  • Analytics cookies — Google Analytics cookies to track website usage
  • Advertising cookies — Meta Pixel cookies to measure ad effectiveness

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. For more information, visit www.allaboutcookies.org.

Targeted Advertising

We use Meta (Facebook) Pixel to show relevant advertisements to people who have visited our website. You can opt out of targeted advertising through:

Data Retention

We retain your appointment and contact information for as long as necessary to provide our services and maintain our business records. If you would like us to delete your personal information, please contact us using the details below.

Your Rights

If you are a resident of California (CCPA): You have the right to know what personal information we collect, request its deletion, and opt out of any sale of personal information. We do not sell personal information.

If you are a resident of the European Economic Area (GDPR): You have the right to access, correct, update, or request deletion of your personal information. You may also object to or restrict processing of your data.

To exercise any of these rights, please contact us using the information below.

Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your data rights, please contact us:

  • Email: contact@imperialalterations.com
  • Phone: 848-216-2939
  • Address: Imperial Alterations Inc, 66 Hudson Street, #303, Hoboken, NJ 07030

Last updated: February 20, 2026